Based in Boone, we cover Watauga, Ashe, and Avery counties — with same-day service across the region. Every town below is a real route we run every week, not a list we scraped off a map.
Boone is home. Our shop sits on Whispering Pines Road just off US-421, which means most calls inside town limits get a truck rolling inside 20 minutes.
Blowing Rock sits at 4,000 ft, which changes everything about plumbing up here — freeze depth, pressure behavior, and the sheer volume of seasonal homes that sit empty through winter. We handle second-home winterizations, spring restart calls, and mid-winter emergencies when the caretaker calls at 5am.
West Jefferson is about 45 minutes from our shop, but we've been serving Ashe County long enough that we stock parts in the van for the systems common up there — iron-laden well water, long service lines from remote meters, and older copper runs that need replacing before they fail. Same-day service for emergencies; scheduled service any weekday..
Banner Elk is ski country — Sugar Mountain and Beech Mountain are right here — which means a heavy mix of second homes, slopeside condos, and the seasonal crunch of winter freeze calls. We service Avery County year-round; our trucks carry winterization kits, PEX stock, and the tankless parts owners on Sugar and Beech tend to need..
Newland is the Avery County seat. We take service calls here regularly — mostly year-round homes, some ag and small-commercial work, and the farms out toward Cranberry and Linville.